Average Score (72 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

72 Ratings

4.9 Average

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  • Chad C.09-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    My second VW from Matheny! Dealing with Greg Moore in sales is amazing and John Beary in finance is amazing. So easy to deal with and an overall great experience. Would highly recommend!!!

  • James H.09-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Matheny Volkswagen is a very welcome refresh for Volkswagen in the Parkersburg area . It’s nice to finally have a dealer that is trying to build to VW brand locally !

  • William G.08-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Friendly staff and very quick repair coordinated around my schedule.

  • Christopher M.08-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    The service people were knowledgeable and helpful. My car was fixed very quickly, as they stated and no issues at all

  • Jessica B.08-24-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Daphne C.08-22-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Chuck, Heather, Greg, and John were great to work with. Heather helped us find the exact atlas we were looking for. Great group of people.

  • Shaun K.08-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    My issue was identified, fully explained, and resolved as quickly as possible.

  • Janice B.08-06-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The salesperson, Tim, was very friendly and listened to what I wanted in a vehicle. He didn't try to steer me to something that wouldn't work for me. Everyone made me feel good about my purchase.

  • Amy M.08-06-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Jami R.08-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I am always treated like a valuable customer. Great service department.