Average Score (69 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

69 Ratings

4.9 Average

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  • Earl H.03-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Kathy L.03-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Beverly D.03-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Dr. M.03-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Very professional. Excellent customer service.

  • Christa R.02-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I had a few different issues with my 2018 Volkswagen Atlas. I called Mathey's service and spoke to Andy. He is always so friendly and helpful! He is always so accommodating. They truly have fantastic customer service and they fixed my car in a timely manner. I will always take my car back to them!

  • Aaron H.02-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Overall very good experience with very personable staff.

  • Jessica L.02-16-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    I had a wonderful experience from start to finish at Matheny Volkswagen and especially appreciate Jason, Andrew, John, and Greg for their assistance. The entire process was incredibly smooth. I am very happy with my decision to trade and only wish I had done so sooner.

  • Kim E.02-12-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great experience

  • Yunique K.02-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Casey S.02-02-2025

    TYPE:SalesMODEL:JettaYEAR:2025